Platform Help & Support
Ask questions about using DeepTraQ, including scan setup, result analysis, reporting, integrations, and general platform functionality. Our team and community are here to help.
What goes here
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General platform questions
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Feature usage guidance
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Troubleshooting assistance
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Account and access issues
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How to create scans (cloud, agent, repo)
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Understanding scan results & severity
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Downloading or scheduling reports
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Using integrations (Jira, ServiceNow, GitHub)
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Role & permission questions
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Best practices for setup and usage
What does NOT go here
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Something is broken →
Bugs -
“Add a new feature” →
Feature Requests -
AI explanations or recommendations →
AI Copilot Feedback